Site Information

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Who is abmworkwear.co.uk? 
abmworkwear.co.uk is operated by AB Multi products Ltd 
With over 30 years of experience in manufacturing and retailing, we provide an extensive range of branded work wear.We are based in  East Midlands and are ideally situated to cater for your workwear needs.

Shipments

Where do you ship from?
All our goods are shipped out from our warehouse in the Uk.
Can I ship my order to someone else or to a different address?
Yes, orders can be shipped to an address which is different from the billing address. After you enter your billing address during checkout, you’ll have the option to enter a new shipping address.
How long will my order take to arrive including processing and shipping?
We make the best effort to process orders within one working day. Please refer to the chart below for an estimate on shipping times.

Standard Shipping: 2-4 working days (estimated arrival)

Express Shipping: 24-48 hours (estimated arrival)

Deliveries are made during normal business hours, Monday to Friday.

Although it is our goal to deliver within the above mentioned lead times, delivery dates are not guaranteed as shipments are handled by third parties.Please note that orders cannot be delivered to PO Boxes.
Can I change shipping address once my order has been submitted?
We make our best effort to process orders within one working day and therefore are unable to change the shipping address once your order has reached us.
How do I know when my order ships and how can I track it?
When your order ships, you will receive an e-mail confirmation with a link to your order. Your order will be updated with your tracking number(s) and you can either click on the tracking number(s) themselves or enter them into the preferred carrier’s website to follow along with your order from our warehouse to your destination. We highly recommend keeping the e-mail with the shipment and order details until you receive your goods. Please contact our Customer Service department if you lose the email and need to track your order.
How will Courier deliver my order?
The courier will try to deliver the parcel at your destination as the first attempt. In case you are not present, you will be left a notification card stating that the parcel has been delivered to your neighbour who will need to sign on your behalf. In case your neighbour is not there, the parcel will be delivered to the nearest courier office. You will be left a notification card stating that the courier will attempt a second delivery the day after. In case you are not met during the second attempt as well, the parcel will be returned to the carrier’s depot and kept for 3 days. You will need to contact the carrier for a third delivery.

 Payments

What payment methods does abmworkwear.co.uk Store accept?
We accept Visa, MasterCard and American Express.
Can I use a debit card in abmworkwear.co.uk Store?
Yes we accept debit cards.
Can you tell me more about PayPal payments?
If you are paying by PayPal you will be asked to log in to your account with your email address and password to confirm the payment. If you do not have a PayPal account you can still pay with PayPal up to a maximum of 10 times and will be asked to enter your personal data and credit card details.
When is payment charged to my card?
Your credit or debit card will be debited for the total value of your Order at the time we receive it. We will not accept your Order, neither will we supply the Goods to you until your credit or debit card issuer has authorised the use of your card for payment of the Goods ordered.
How secure is it to use my credit/debit card with online payments?
All credit and debit card transactions on this Website are processed by “SAGE PAY – CARDNET PAYMENT SERVICES”, a secure online gateway that will be responsible for holding and automated handling information related to your payment details in a secure setting.

Refunds

How long will take for the refund to be visible on my credit card?
Credit card refunds are sent immediately to your credit card company. Depending on your billing cycle, the credit should show up on your bank statement within 5-10 working days (please note that refund times are dictated by the card issuers and are outside of our control).
How would you refund my order?
All amounts will be refunded on the same way the payment has been made, for example if you paid your order by credit card the refund will be issued back to your credit card.

Your Accounts

How do I sign in to ambworkwear.co.uk Store?
If you are a new customer, click on the 'Login' link on the top of the screen and create an account by following the instructions provided. If you are a returning customer, click on the 'Login' link located on the top of the screen and enter your email address and password.
How do I update my account information, including changes to my home/email address?
Sign in to abmworkwear.co.uk Store, and click on the 'My Account' link located at the top of the screen. Once you're in the My Account section, you will be able to update your billing and shipping information.

How do I change my password?
Sign in to the abmworkwear.co.uk Store, and click on the 'My Account' link located at the top of the screen. Once you're in the 'My Account' section, you will be able to change your password.

What do I do if I forgot my password?
In the 'My Account' page click on "I forgot my password" underneath the ‘Login’ button. This will open a new window where you'll be asked for your email address. Enter your email address, and we'll send you a new temporary password that you can change afterwards in the “My Account” section.

How to contact abmworkwear.co.uk ?
Our contact details are as follows:
abmworkwear.co.uk C/o
AB Multi Products Ltd
Unit 4 Abbey Business Park 
Leicester LE1 3BW
United Kingdom 
Email : 
sales@abmworkwear.co.uk
Tel: 0044(0)1162625320
Office opening Hours: Mon- Fri 10.00am – 17.30pm.